| | Orilily highly values the trust you have placed in us and respect your privacy as part of our relationship. We are committed to protecting your privacy and online security.
Our Privacy & Security Statement describes the information we collect about you and why and how we use it. We also explain what choices you can make about how we collect and use your information.
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 | What Information Is Collected? |
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Categories of information we collect include your name, email address, postal address, phone number and credit card number. In addition, we may maintain a record of your purchases from Orilily.com. We gather information from you that you provide when you login, join our mailing list, register with us, place an order, or participate in a promotion or survey.
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| How Is My Information Used? |
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We use your information to process your order when you place it at Orilily.com. We may use the information to provide you with periodic emails and mailings about Orilily merchandise, services and promotions. We may also use information about your preference and product interests to enhance your shopping experience.
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| Will My Information Be Shared?
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Orilily does not sell, rent, or trade the specific personal information you provide to us to any third party. We have our in-house teams to take and fulfill orders, to maintain and manage customer information; to provide customer services; and to communicate effectively with our customers.
If you are visiting Orilily.com through a link from another website or search engine, information about your visit to Orilily.com may be collected by the service provider. You can choose to avoid disclosing your information to these other websites or search engines by entering www.Orilily.com directly into the URL address field of your Internet browser.
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| How do I access or change my information? |
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If at any time you want to change or review the information you have provided, simply sign on to Orilily.com and click on "My Preference". You will then be able to change any information stored in your account. Be sure to click "Save" when you complete your changes.
You can also change or access this information by sending an email to service@Orilily.com. Please be sure to include your full name, address, phone number and email address.
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| How do I remove my information? |
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If you would prefer not to receive our emails or you want to receive
the mailings at a different email address, you can go to our unsubscribe
page http://www. orilily.com/unsubscribe.
Your request may take up to 10 business days to process, and you may receive email or postal mail in the meantime. Your removal request, along with your name and address will be stored in a "do not contact" file to ensure that we can honor your request. Please note that if you make subsequent purchases from our website, we will confirm your order by email, and we may need to contact you by phone, email, or postal mail with other questions regarding your order.
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| What are cookies? Does Orilily.com use cookies?
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Cookies are typically stored on your computer's hard drive and assign a unique identification number to your computer. They do not contain any personally identifiable information, such as your name, address or any financial information on your computer.
Orilily.com uses cookies to recognize your preferences in order to personalize and enhance your shopping experience. For example, we use cookies to keep track of items you put into your shopping cart. Your cookie also allows us to recognize you when you return to our site and provides you with access to your account information. This way, you don’t have to re-enter certain information upon every new visit to our online store.
You can refuse cookies by turning them off in your Internet browser. However, if you turn off cookies, you will not be able to purchase from our online store, as we will not be able to track your online order.
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| How does Orilily.com make sure my order information is secure?
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Orilily exists because of your trust in our online store. Your shopping safety is our highest priority. We want you to feel comfortable that information you provide will be kept safe throughout your entire shopping experience on our Web site.
Orilily.com has been certified PCI (Payment Card Industry) Compliance, which means we have met the data security standard set by major credit card companies.
Orilily uses Secure Sockets Layer (SSL) technology to keep your online
order information safe. SSL technology encrypts your credit card number,
order information and personal information before it is transmitted
to protect it from being decoded by anyone other than Orilily and
the credit card processing company.
Once you enter the checkout page, your computer will begin communicating with our server in secure mode. You can determine the security of your connection by looking at the bottom of your Internet browser window. Our website-SSL technology is active if there is a solid key or a closed lock. You can also look at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https".
Some versions of browsers don't permit communication through secure servers like the ones we use to process orders. If you cannot access the secure server for any reason, you can place your order by mailing or fax.
While we implement the above and other security measures to protect your information, please recognize that Internet is a public network, which cannot be guaranteed to be 100% secure.
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| Changes to this Statement
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As we continue to improve our web site and take advantage of new technologies to improve your shopping experience with us, Orilily may update the Privacy & Security Statement from time to time. When we make changes, we will post them here. You may wish to check this section from time to time, because by visiting our website, you agree to accept any such changes to these policies.
If you have any questions about our Security & Privacy Statement, please contact us:
By email: service@Orilily.com
By mail: Orilily Customer Service
P.O. Box 369
Pittsford, New York,14534
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Security & Privacy